Special order — estimated OEM lead time 3–8 weeks. Order today and we expect to receive stock between Oct 5 and Nov 9, then process your delivery right after.
Genuine NetAlly through authorized distribution — NDAA §889 screened before checkout. TAA verified on request.
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Overview
NetAlly comprehensive support and maintenance.
AllyCare Support
Comprehensive support and maintenance program for NetAlly Network Tools and software
NetAlly’s comprehensive support and maintenance program called AllyCare offers expanded coverage for our products.
These programs are designed to make sure your products are always up to date and provide you with a premium level of support to minimize business downtime and ensure the highest return on your investment.
AllyCare 3-Year Savings Over 1-Year
On average, customers can save up to 19% over 3-years by taking advantage of the 3-year AllyCare option.
Buying a 3-year AllyCare support contract is like getting 7 months free compared to your customer renewing a 1-year AllyCare support contract 3-years in a row.
Benefits of AllyCare Support
Software Upgrades
Make sure your products are always up-to-date with the latest software. My AirMagnet or Link-Live portal will provide you access to the latest product enhancements, improving efficiency and troubleshooting.
Software upgrades may be released multiple times throughout the year, and these free upgrades are only available to active AllyCare product support program members.
Priority Technical Support*
Support program members are given priority access to our world-class technical assistance center (TAC) . Our highly-trained technical experts are stationed around the globe, ready to answer your complex troubleshooting questions.**
Free Repair Service
If your unit needs repair, you are fully covered under AllyCare support. There is no need to go searching for a repair facility to try and fix your product if it is covered under AllyCare support. Plus, shipping costs are included.***
Training Programs
As a support program member, you have access to our growing library of specialized online training materials including web-based product training for many AirMagnet products and virtual training for AirCheck, LinkRunner and OneTouch products.
*Your savings depends on the support program features you take advantage of.
**Refer to Terms and Conditions for TAC staffed hours T&C
***AllyCare may not be available in all countries, see Terms and Conditions for details T&C
About NetAlly
Since 1993, we have been the #1 ally of network professionals worldwide. We began by making the world's first handheld network analyzer, and have continued as industry pacesetters ever since, first as Fluke Networks® then NETSCOUT®. Now, as an independent organization, NetAlly continues to set the standard for portable network testing. We are a company founded by engineers, passionate about innovation, and motivated by one purpose: to create the best test equipment possible, designed with your success in mind. Period. Our leading edge tools work hard to get the job done fast by... * Simplifying the complexities of networks * Providing instant visibility for efficient problem solving * Enabling seamless collaboration between site personnel and remote experts. Your organization relies on you to keep their networks running. And just like you, we are reliable, practical, no-nonsense experts. We are your behind the scenes partner. We are NetAlly.
Highlights
Provides reliable support to resolve all your technical issues
1 Year service duration to ensure maximum dependability and accurate results