Genuine Logitech through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.
SKU
994-000396
Category
Services
Overview
Eliminate barriers to collaboration and ensure your video collaboration solutions are always ready with a service plan focused on uptime and business-class performance from a vendor you know and trust. Logitech Select for Small Rooms is a comprehensive service plan for rooms equipped with a Rally Bar Huddle, MeetUp, or MeetUp 2. It features 24/7 issue resolution by product experts, accelerated RMA, and advanced device and space management tools in Sync for maximum uptime.
Think of Select as a help desk staffed by video collaboration specialists. When downtime is not an option, rely on us to provide the right level of assistance fast.
About Logitech
Focused on innovation and quality, Logitech designs personal peripherals to help people enjoy a better experience with the digital world. We started in 1981 with mice, which (new at the time) provided a more intuitive way of interacting with a personal computer. We became the worldwide leader in computer mice, and have reinvented the mouse in dozens of ways to match the evolving needs of PC and laptop users.
Since those early days, we have expanded our expertise in product design beyond the computer mouse, with a broad portfolio of interface devices that are the last inch between you and your computer or your console game, digital music or home-entertainment system.
With products sold in almost every country in the world, Logitech's leadership in innovation now encompasses a wide variety of personal peripherals (both cordless and corded), with special emphasis on products for PC navigation, gaming, Internet communications, digital music and home-entertainment control.
Highlights
Enjoy 24/7 enterprise-grade technical assistance within an hour. Logitech Select gives you direct access to a Tier II expert for fast issue resolution.
A familiar voice every time you get in touch. For customers with 50+ licenses, Logitech Select includes a Designated Service Manager who will act as a primary technical point of contact.
Logitech Select covers all products in Select-enabled rooms and includes product replacements for up to five years (products must be under an active warranty at the time of purchase).
Select's advanced RMA aims to deliver next-business-day replacements for Logitech products under warranty to minimize downtime.
Logitech Select provides a set of onsite spares for quick activation and rapid resolution. It's the fastest product replacement possible by purchasing a service plan for 50 or more rooms.
Get all premium Logitech Sync features such as issue alerts and ServiceNow integration to proactively solve issues, plus real-time analytics for meeting room utilization.
Sync Remote UI Access lets you interact with Logitech devices directly as if you were in the room. You can easily manage device setup or update settings from your browser.
Deploy Logitech room booking with Tap Scheduler to enable teams to easily find and book rooms, and help employees navigate the office through customized maps.
Specifications
Product Type
Service
Manufacturer Part Number
994-000396
Product Supported
Logitech Select - 1 Small Room
Provided Support
Device Management & Monitoring, Configuration, Software Update, Firmware Updates, Device & Space Inventory Support, E-mail Notification, Phone Support, Designated Service Manager (DSM), Replacement, Email Support, Custom Wallpapers & Branding On Tap, Dashboard, Sync Remote Ui Access, Room Booking, Calendar Integration To Microsoft 365 & Google Workspace, Booking Policies, Scheduler, Support Insights, Help Desk
