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Premium Customer Services - 24 x 7 - Technical - Physical, Electronic Service
$944.80
Special order — estimated available by September 10, 2026.
Genuine NetAlly through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.
AllyCare is a comprehensive support and maintenance service for NetAlly's Network Tools and AirMagnet® software that offers significant value over standard warranty. Membership of AllyCare can be purchased as either a 1-year membership or the value-added 3-year membership rate.
Premium Customer Services:
• Hardware repair or replacement services included, should the unit malfunction
• Major software version upgrades, minor updates, and firmware updates
• Priority response to technical support calls
• Members-only promotions and programs
• Access to online training modules, searchable knowledge base, online case submission, and much more
More from the Manufacturer
NetAlly comprehensive support and maintenance.
AllyCare Support
Comprehensive support and maintenance program for NetAlly Network Tools and software
NetAlly’s comprehensive support and maintenance program called AllyCare offers expanded coverage for our products.
These programs are designed to make sure your products are always up to date and provide you with a premium level of support to minimize business downtime and ensure the highest return on your investment.
AllyCare 3-Year Savings Over 1-Year
On average, customers can save up to 19% over 3-years by taking advantage of the 3-year AllyCare option.
Buying a 3-year AllyCare support contract is like getting 7 months free compared to your customer renewing a 1-year AllyCare support contract 3-years in a row.
Benefits of AllyCare Support
Software Upgrades
Make sure your products are always up-to-date with the latest software. My AirMagnet or Link-Live portal will provide you access to the latest product enhancements, improving efficiency and troubleshooting.
Software upgrades may be released multiple times throughout the year, and these free upgrades are only available to active AllyCare product support program members.
Priority Technical Support*
Support program members are given priority access to our world-class technical assistance center (TAC) . Our highly-trained technical experts are stationed around the globe, ready to answer your complex troubleshooting questions.**
Free Repair Service
If your unit needs repair, you are fully covered under AllyCare support. There is no need to go searching for a repair facility to try and fix your product if it is covered under AllyCare support. Plus, shipping costs are included.***
Training Programs
As a support program member, you have access to our growing library of specialized online training materials including web-based product training for many AirMagnet products and virtual training for AirCheck, LinkRunner and OneTouch products.
*Your savings depends on the support program features you take advantage of.
**Refer to Terms and Conditions for TAC staffed hours T&C
***AllyCare may not be available in all countries, see Terms and Conditions for details T&C
Since 1993, we have been the #1 ally of network professionals worldwide. We began by making the world's first handheld network analyzer, and have continued as industry pacesetters ever since, first as Fluke Networks® then NETSCOUT®. Now, as an independent organization, NetAlly continues to set the standard for portable network testing. We are a company founded by engineers, passionate about innovation, and motivated by one purpose: to create the best test equipment possible, designed with your success in mind. Period. Our leading edge tools work hard to get the job done fast by... * Simplifying the complexities of networks * Providing instant visibility for efficient problem solving * Enabling seamless collaboration between site personnel and remote experts. Your organization relies on you to keep their networks running. And just like you, we are reliable, practical, no-nonsense experts. We are your behind the scenes partner. We are NetAlly.
| General Information | |
|---|---|
| Manufacturer | NetAlly |
| Manufacturer Part Number | AM/A4012G-3YS |
| Brand Name | NetAlly |
| Service Name | AllyCare Support |
| Product Type | Service |
| Service Information | |
| Service Main Type | Technical |
| Service Sub Type | Electronic |
| Service Description | 24x7 |
| Provided Support | Phone Support, New Releases Update, Knowledge Base Access, Training, Promotion |
| Service Duration | 3 Year |
| Product Supported | AM/A4012G Testing Tool |
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Back-orderedSend a bill of materials or part numbers — we confirm stock, TAA country of origin and a below-market total. No payment up front.
