Palo Alto Networks' published hardware end-of-life table lists M-500 with an End-of-Sale date of February 29, 2020 and an End-of-Life date of February 28, 2025, the final milestone in the vendor's lifecycle table. The table lists the last supported OS as PAN-OS 10.1 (EOL). The table's recommended replacement is M-300 or M-700.
Milestone
Published date
End-of-Sale
Feb 29, 2020
End of support
Feb 28, 2025
Dates are from Palo Alto Networks’s published lifecycle notice for this product. Confirm against the official bulletin before decommissioning or letting support lapse.
The milestones above are from Palo Alto’s published notice. A Uniqcli specialist will confirm them against the current bulletin and follow up by email with the replacement path and what we can source for it.
Frequently asked
When is the Palo Alto M-500 end of life?
Palo Alto's published notice sets End-of-Sale for the M-500 at Feb 29, 2020. The published end-of-support date is Feb 28, 2025, after which vendor support ends. It is past its published support window — plan the refresh now.
What replaces the Palo Alto M-500?
Palo Alto's notice names the M-300 or M-700 as the recommended migration. Uniqcli can quote current replacement options against your install base, with TAA country-of-origin screening on request.
Can I still buy or get support for the M-500?
New units are no longer sold by Palo Alto after the End-of-Sale date; remaining channel stock and refurbished units are the only sources. Vendor support has ended (Feb 28, 2025), so security fixes and hardware replacement from Palo Alto are no longer available. For a fleet still running this hardware, the practical next step is a refresh plan — request a quote and we will price the current replacement.
Send unit counts or a bill of materials — we price the current replacement, confirm stock and TAA country of origin, and return one reviewed refresh quote.
