Palo Alto Networks' published hardware end-of-life table lists D-500 with an End-of-Sale date of December 31, 2017 and an End-of-Life date of December 31, 2020, the final milestone in the vendor's lifecycle table. The table lists the last supported OS as Magna 3.9 (EOL). The table names no recommended replacement for this product; Uniqcli can quote the current equivalent.
Milestone
Published date
End-of-Sale
Dec 31, 2017
End of support
Dec 31, 2020
Dates are from Palo Alto Networks’s published lifecycle notice for this product. Confirm against the official bulletin before decommissioning or letting support lapse.
Planning the D-500 replacement?
The milestones above are from Palo Alto’s published notice. A Uniqcli specialist will confirm them against the current bulletin and follow up by email with the replacement path and what we can source for it.
Frequently asked
When is the Palo Alto D-500 end of life?
Palo Alto's published notice sets End-of-Sale for the D-500 at Dec 31, 2017. The published end-of-support date is Dec 31, 2020, after which vendor support ends. It is past its published support window — plan the refresh now.
What replaces the Palo Alto D-500?
Palo Alto has not named a one-for-one replacement in the notice this page is built from. Uniqcli can recommend and quote the current equivalent for the D-500, with TAA country-of-origin screening on request.
Can I still buy or get support for the D-500?
New units are no longer sold by Palo Alto after the End-of-Sale date; remaining channel stock and refurbished units are the only sources. Vendor support has ended (Dec 31, 2020), so security fixes and hardware replacement from Palo Alto are no longer available. For a fleet still running this hardware, the practical next step is a refresh plan — request a quote and we will price the current replacement.
Send unit counts or a bill of materials — we price the current replacement, confirm stock and TAA country of origin, and return one reviewed refresh quote.
