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Palo Alto Networks

Palo Alto Premium Support - Extended Service - 1 Year - Service

24 x 7 x Next Business Day - Service Depot - Exchange - Parts

SKU
PAN-SVC-PREM-ION-1200-S-C
Category
Services

$456.13

Back ordered

Back ordered — ships when restocked.

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-PREM-ION-1200-S-C
Category
Services

Overview

Premium support

Premium Support is ideal for organizations that want an integrated approach to protecting your critical assets while optimizing operational efficiency. Premium Support will address your support needs with 24/7, year-round assistance as well as keeps up to date with the latest product and feature upgrades.

Highlights

  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
  • Parts service characteristics define features intended to support convenient use and assist with routine operational needs
  • Next Business Day - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-PREM-ION-1200-S-C
Product SupportedPalo Alto Networks Prisma SD-WAN ION 1200-S-C-NA
Provided SupportParts Replacement, Phone Support, Email Support, Web Knowledge Base Access, New Releases Update, Security Assurance, Web Support, Online Portal Access
Service Description24x7xNext Business Day
Service Duration1 Year
Service NamePremium Support - Extended Service
Service LocationService Depot
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeExchange
Service CharacteristicParts
Service Response TimeNext Business Day - Parts Replacement

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