Juniper Care - Service - 24 x 7 x 4 Hour on Same Day - Exchange - Parts (part number SVC-SD-PTXK236QD) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the Juniper Services category. Service Main Type: Exchange. Juniper Care combines traditional 24x7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment. Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network. Integrate your customer relationship management (CRM)/ticketing systems with Juniper's through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration. Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
Keeps your system optimally maintained with a predictable total cost of ownership
Features phone support service that helps you handle any mishaps
Parts service characteristics for better reliability and ensure maximum productivity
4 Hour on Same Day - Parts Replacement service response time for your convenience with maximum efficiency
Key specifications
Service Main Type
Exchange
Service Characteristic
Parts
Service Response Time
4 Hour on Same Day - Parts Replacement
Product Supported
Juniper PTX10002-36QDD
Provided Support
Phone Support, TAC Live Support, Software Support, Online Portal Access, New Releases Update, Parts Replacement
Service Description
24x7x4 Hour on Same Day
Product Type
Service
Service Name
Care
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Service
Specifications
Provided Support
Phone Support, TAC Live Support, Software Support, Online Portal Access, New Releases Update, Parts Replacement