HPE Proactive Care Software Support - 5 Year - Warranty - 24 x 7 x 2 Hour - Technical (part number HT2C5E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Technical. Overview HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. Benefits To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
Enhance the value of your equipment by purchasing extended warranty
Features phone support service for dependable efficiency with peace of mind
2 Hour - Software Support service response time for your convenience with maximum efficiency
5 Year service duration to ensure maximum dependability and accurate results
Key specifications
Service Main Type
Technical
Service Response Time
2 Hour - Software Support
Provided Support
Phone Support, Web Knowledge Base Access, New Releases Update, Technical Account Manager
Service Description
24x7x2 Hour
Service Duration
5 Year
Product Type
Warranty
Service Name
Proactive Care Software Support
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Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Phone Support, Web Knowledge Base Access, New Releases Update, Technical Account Manager