HPE Proactive Care - 4 Year - 9 x 5 x Next Business Day

HPE Proactive Care - Extended Warranty - 4 Year - Warranty - 9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic (part number HC5S2E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. Overview HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. Benefits HPE Technical Account Manager (TAM) Firmware and Software Version Report and Recommendations Enhanced call handling

• Warranty offers maximum support and maintenance efficiency with added usability
• Features phone support service for dependable efficiency with peace of mind
• On-site support guarantees quick solutions with on-site availability of experts
• Physical service sub type offers great flexibility in scheduling work hours, locations and assignments with maximum dependability
• Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity

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