HPE Proactive Care - Extended Service - 3 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical (part number U8NQ5E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.
Service offers a dependable assurance solution with maximum productivity
Features remote diagnosis service for dependable efficiency with peace of mind
On-site support guarantees quick solutions with on-site availability of experts
Electronic and Physical service sub type for better usability and increased efficiency
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
Key specifications
Service Main Type
Maintenance
Service Sub Type
Electronic and Physical
Service Characteristic
Parts & Labor
Product Supported
ProLiant DL580 Gen9, DL580 Gen9 High Performance Servers
Provided Support
Remote Diagnosis, Web Knowledge Base Access, New Releases Update, Phone Support, Repair, Parts Replacement, Technical Account Manager
Service Description
24x7x4 Hour
Service Duration
3 Year
Service Location
On-site
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Service
Specifications
Provided Support
Remote Diagnosis, Web Knowledge Base Access, New Releases Update, Phone Support, Repair, Parts Replacement, Technical Account Manager
