HPE Proactive Care Call-To-Repair Service - Extended Warranty - 5 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor (part number HM2J3E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. Overview HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. Benefits To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
Protects from breakdown after the manufacturer? s warranty expires
Features technical account manager service that helps you handle any mishaps
On-site support helps you? limit any downtime to the absolute minimum
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
6 Hour - Repair (distance from customer site - 50 miles) service response time for your convenience with maximum efficiency
Key specifications
Service Main Type
Maintenance
Service Characteristic
Parts & Labor
Service Response Time
6 Hour - Repair (distance from customer site - 50 miles)
Provided Support
Technical Account Manager, Repair, Remote Diagnosis, Web Knowledge Base Access, New Releases Update, Phone Support
Service Description
24x7x6 Hour
Service Duration
5 Year
Service Location
On-site
Product Type
Warranty
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Technical Account Manager, Repair, Remote Diagnosis, Web Knowledge Base Access, New Releases Update, Phone Support
