HPE Proactive Care Call-To-Repair - Extended Warranty - 3 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor (part number HT1E9E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. Overview HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. Benefits To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
Helps you make an intelligent investment decision regarding the future of your equipment
Parts Replacement service included to resolve your problems
Get valuable support at your doorstep without traveling one bit
Parts and labor service characteristics allow reliable maintenance with added usability
6 Hour - Parts and Labor service response time for timely completion with increased dependability
Key specifications
Service Main Type
Maintenance
Service Characteristic
Parts & Labor
Service Response Time
6 Hour - Parts and Labor
Provided Support
Parts Replacement, Repair, Phone Support, Remote Diagnosis, New Releases Update, Web Knowledge Base Access, Technical Account Manager
Service Description
24x7x6 Hour
Service Duration
3 Year
Service Location
On-site
Product Type
Warranty
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Parts Replacement, Repair, Phone Support, Remote Diagnosis, New Releases Update, Web Knowledge Base Access, Technical Account Manager