HPE Proactive Care Call-To-Repair - Extended Service - 5 Year - Service - 24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor - Physical, Electronic (part number HH5T7E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. Overview HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. Benefits Recommendations for firmware version and software patching on supported products to help prevent problems. Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices. Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology.
Service offers a reliable, convenient problem-solving solution
Features remote diagnosis service that helps you handle any mishaps
On-site support guarantees quick solutions with on-site availability of experts
Physical service sub type offers increased productivity with a hands-on approach to getting projects done on a timely basis
Parts and labor service characteristics allow reliable maintenance with added usability
Key specifications
Service Main Type
Maintenance
Service Sub Type
Physical, Electronic
Service Characteristic
Parts & Labor
Service Response Time
2 Hour - Phone Support
Provided Support
Remote Diagnosis, Phone Support, Repair, New Releases Update, Parts Replacement, Web Knowledge Base Access
Service Description
24x7x6 Hour
Service Duration
5 Year
Service Location
On-site
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Service
Specifications
Provided Support
Remote Diagnosis, Phone Support, Repair, New Releases Update, Parts Replacement, Web Knowledge Base Access
