HPE Proactive Care - 5 Year - 24 x 7 x 4 Hour

HPE Proactive Care - 5 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Labor - Electronic, Physical (part number H8QV8E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

• Enhance the value of your equipment by purchasing extended warranty
• Repair service included to resolve your problems
• On-site support provides fast and easy approach to solve the issues
• Physical service sub type brings work stability and expertise to ensure maximum reliability and efficiency
• Labor service characteristics for better usability and increased efficiency

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