HPE Proactive Care - 3 Year - Warranty - 24 x 7 x Next Business Day - On-site - Technical (part number HK9P3E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Technical. Overview HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. Benefits Recommendations for firmware version and software patching on supported products Identification of risks and issues through regular device-based proactive scans Basic Software Support and Collaborative Call Management for selected non-HPE software on eligible HPE hardware products
Warranty offers maximum support and maintenance efficiency with added usability
Phone Support service included to resolve your problems
On-site support guarantees quick solutions with on-site availability of experts
Next Business Day - Hardware Support service response time for your convenience with maximum efficiency
3 Year service duration to ensure maximum productivity and deliver timely results
Key specifications
Service Main Type
Technical
Service Response Time
Next Business Day - Hardware Support
Product Supported
HPE Proliant DL385 Gen10 Plus
Provided Support
Phone Support, Technical Account Manager, Hardware Support
Service Description
24x7xNext Business Day
Service Duration
3 Year
Service Location
On-site
Product Type
Warranty
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Phone Support, Technical Account Manager, Hardware Support
