HPE Proactive Care - 3 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Labor - Electronic, Physical (part number H8QF4E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.
Offers extensive protection against the unexpected repair/replacement costs
Features repair service for dependable efficiency with peace of mind
On-site service location for better usability and increased efficiency
Electronic service sub type for better reliability and ensure maximum productivity
Labor service characteristics for better reliability and ensure maximum productivity
Key specifications
Service Main Type
Maintenance
Service Sub Type
Electronic, Physical
Service Characteristic
Labor
Service Response Time
4 Hour - Hardware Support
Provided Support
Repair, Analysis, Defective Media Retention, Reporting, Software Support, Technical Account Manager, Hardware Support
Service Description
24x7x4 Hour
Service Duration
3 Year
Service Location
On-site
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Repair, Analysis, Defective Media Retention, Reporting, Software Support, Technical Account Manager, Hardware Support