HPE Pointnext Tech Care Essential with Defective Media Retention - Post Warranty - 2 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor (part number H10YLPE) is supplied by Uniqcli, an authorized HPE partner, in the HPE Services category. Service Main Type: Maintenance. HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions. HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.
Helps you make an intelligent investment decision regarding the future of your equipment
Features defective media retention service for dependable efficiency with peace of mind
On-site service location for better reliability and ensure maximum productivity
Parts and labor service characteristics allow reliable maintenance with added usability
4 Hour - Parts and Labor service response time for better accommodation with maximum reliability
Key specifications
Service Main Type
Maintenance
Service Characteristic
Parts & Labor
Service Response Time
4 Hour - Parts and Labor
Product Supported
HPE ProLiant DL360 Gen10 Plus
Provided Support
Defective Media Retention, Knowledge Base Access, New Releases Update, Parts Replacement, Phone Support, Remote Diagnosis, Repair, Visual Remote Guidance, Web Support
Service Description
24x7x4 Hour
Service Duration
2 Year
Service Location
On-site
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Defective Media Retention, Knowledge Base Access, New Releases Update, Parts Replacement, Phone Support, Remote Diagnosis, Repair, Visual Remote Guidance, Web Support
