HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - Extended Warranty (Post Warranty) - 1 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor (part number HY7S6PE) is supplied by Uniqcli, an authorized HPE partner, in the HPE Services category. Service Main Type: Maintenance. HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.
Helps you make an intelligent investment decision regarding the future of your equipment
Features comprehensive defective material retention service for dependable efficiency with peace of mind
On-site support provides fast and easy approach to solve the issues
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
4 Hour - Parts & Labor service response time for timely completion with increased dependability
Key specifications
Service Main Type
Maintenance
Service Characteristic
Parts & Labor
Service Response Time
4 Hour - Parts & Labor
Provided Support
Comprehensive Defective Material Retention, Phone Support, Repair, Parts Replacement, Product Info Support, Knowledge Base Access, Remote Diagnosis, Visual Remote Guidance, New Releases Update, Web Support
Service Description
24x7x4 Hour
Service Duration
1 Year
Service Location
On-site
Product Type
Warranty
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Comprehensive Defective Material Retention, Phone Support, Repair, Parts Replacement, Product Info Support, Knowledge Base Access, Remote Diagnosis, Visual Remote Guidance, New Releases Update, Web Support
