HPE Pointnext Tech Care Critical with Defective Media Retention - Post Warranty - 2 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor (part number H41NJPE) is supplied by Uniqcli, an authorized HPE partner, in the HPE Services category. Service Main Type: Maintenance. HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions. HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.
Warranty offers a dependable assurance solution with maximum productivity
Defective Media Retention service included to resolve your problems
On-site service location for better usability and increased efficiency
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
6 Hour - Repair service response time for better accommodation with maximum reliability
Key specifications
Service Main Type
Maintenance
Service Characteristic
Parts & Labor
Service Response Time
6 Hour - Repair
Provided Support
Defective Media Retention, New Releases Update, Parts Replacement, Phone Support, Remote Monitoring, Repair, Web Knowledge Base Access
Service Description
24x7x6 Hour
Service Duration
2 Year
Service Location
On-site
Product Type
Warranty
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Defective Media Retention, New Releases Update, Parts Replacement, Phone Support, Remote Monitoring, Repair, Web Knowledge Base Access
