HPE Pointnext Tech Care Critical Service with Defective Media Retention - Extended Warranty - 3 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor (part number H39NVE) is supplied by Uniqcli, an authorized HPE partner, in the HPE Services category. Service Main Type: Maintenance. HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.
Helps you make an intelligent investment decision regarding the future of your equipment
Parts Replacement service included to resolve your problems
On-site service location for better usability and increased efficiency
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
6 Hour - Parts & Labor service response time for your convenience with maximum efficiency
Key specifications
Service Main Type
Maintenance
Service Characteristic
Parts & Labor
Service Response Time
6 Hour - Parts & Labor
Provided Support
Parts Replacement, Repair, Phone Support, Knowledge Base Access, Remote Diagnosis, Visual Remote Guidance, New Releases Update, Web Support, Outage Management, Defective Media Retention
Service Description
24x7x6 Hour
Service Duration
3 Year
Service Location
On-site
Product Type
Warranty
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Parts Replacement, Repair, Phone Support, Knowledge Base Access, Remote Diagnosis, Visual Remote Guidance, New Releases Update, Web Support, Outage Management, Defective Media Retention
