Uniqcli
HPE

HPE Pointnext Tech Care Critical - 5 Year - 24 x 7 x 6 Hour

via hpe.getuniqcli.com

SKU
H51H0E
Category
Services

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  • Genuine HPE through authorized distribution
  • TAA country-of-origin screening before checkout
  • GPC, PO and net terms accepted

Buying 5+? Volume pricing on a formal quote.

SKU
H51H0E
Category
Services

Overview

HPE Pointnext Tech Care Critical - Extended Service - 5 Year - Service - 24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor (part number H51H0E) is supplied by Uniqcli, an authorized HPE partner, in the HPE Services category. Service Main Type: Maintenance. HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions. HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

  • Provides reliable support to resolve all your technical issues
  • Features knowledge base access service that helps you handle any mishaps
  • On-site service location for better usability and increased efficiency
  • Parts and labor service characteristics allow reliable maintenance with added usability
  • 6 Hour - Repair service response time for timely completion with increased dependability

Key specifications

Service Main Type
Maintenance
Service Characteristic
Parts & Labor
Service Response Time
6 Hour - Repair
Provided Support
Knowledge Base Access, New Releases Update, Outage Management, Parts Replacement, Phone Support, Remote Diagnosis, Repair, Visual Remote Guidance, Web Support
Service Description
24x7x6 Hour
Service Duration
5 Year
Service Location
On-site
Product Type
Service

Ask us about TAA-compliant configurations, current pricing, stock, and lead time.

Specifications

Main features

Product TypeService

Specifications

Provided SupportKnowledge Base Access, New Releases Update, Outage Management, Parts Replacement, Phone Support, Remote Diagnosis, Repair, Visual Remote Guidance, Web Support
Service Duration5 Year
Service TypeMaintenance
Service LocationOn-site

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