HPE Foundation Care Software Support - 5 Year - Warranty - 24 x 7 x 2 Hour - Technical (part number HQ5J2E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Technical. Overview HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Benefits HPE Foundation Care NBD Service
Protects from breakdown after the manufacturer? s warranty expires
Features software support service for dependable efficiency with peace of mind
2 Hour - Phone Support service response time for timely completion with increased dependability
5 Year service duration to ensure maximum productivity and deliver timely results
Key specifications
Service Main Type
Technical
Service Response Time
2 Hour - Phone Support
Provided Support
Software Support, Fax-On-Demand, Email Support, Web Knowledge Base Access, New Releases Update, Phone Support
Service Description
24x7x2 Hour
Service Duration
5 Year
Product Type
Warranty
Service Name
Foundation Care Software Support
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Software Support, Fax-On-Demand, Email Support, Web Knowledge Base Access, New Releases Update, Phone Support