HPE Foundation Care Software Support - 5 Year - Service - 24 x 7 x 2 Hour - Technical (part number H03NTE) is supplied by Uniqcli, an authorized HPE partner, in the HPE Services category. Service Main Type: Technical. HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer.
Protects your investment and adds value with increased reliability
Email Support service included to resolve your problems
2 Hour - Phone Support service response time for better accommodation with maximum reliability
5 Year service duration to ensure maximum productivity and deliver timely results
Key specifications
Service Main Type
Technical
Service Response Time
2 Hour - Phone Support
Provided Support
Email Support, Fax-On-Demand, New Releases Update, Phone Support, Software Support, Web Knowledge Base Access
Service Description
24x7x2 Hour
Service Duration
5 Year
Product Type
Service
Service Name
Foundation Care Software Support
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Service
Specifications
Provided Support
Email Support, Fax-On-Demand, New Releases Update, Phone Support, Software Support, Web Knowledge Base Access