HPE Foundation Care Service - Extended Service - 1 Year - Service - 24 x 7 x Next Business Day - Service Depot - Exchange (part number H34JYE) is supplied by Uniqcli, an authorized HPE partner, in the HPE Services category. Service Main Type: Exchange. HPE Foundation Care Serviceis composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.
Protects your investment and adds value with increased reliability
Features replacement service for dependable efficiency with peace of mind
Service depot offers fast, reliable and cost-effective response
Next Business Day - Replacement service response time for your convenience with maximum efficiency
1 Year service duration to ensure maximum dependability and accurate results
Key specifications
Service Main Type
Exchange
Service Response Time
Next Business Day - Replacement
Provided Support
Replacement, Phone Support, Remote Diagnosis, Web Knowledge Base Access, New Releases Update
Service Description
24x7xNext Business Day
Service Duration
1 Year
Service Location
Service Depot
Product Type
Service
Service Name
Foundation Care Service - Extended Service
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Service
Specifications
Provided Support
Replacement, Phone Support, Remote Diagnosis, Web Knowledge Base Access, New Releases Update
