HPE Foundation Care - Post Warranty - 2 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic, Physical (part number HC9Q8PE) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. Overview HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Benefits HPE Foundation Care 24x7 Service Features Remote problem diagnosis and support On-site hardware support Replacement parts and materials Firmware updates for selected products Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
Protects from breakdown after the manufacturers warranty expires
Phone Support service included to resolve your problems
On-site support provides fast and easy approach to solve the issues
Physical service sub type brings work stability and expertise to ensure maximum reliability and efficiency
Parts and labor service characteristics allow reliable maintenance with added usability
Key specifications
Service Main Type
Maintenance
Service Sub Type
Electronic, Physical
Service Characteristic
Parts & Labor
Service Response Time
4 Hour - Parts & Labor
Product Supported
HPE Switch: R1R75A R1R75AR
Provided Support
Phone Support, Repair, Parts Replacement, Remote Diagnosis, Web Knowledge Base Access, New Releases Update, Firmware Updates, Software Support, Collaborative Call Management
Service Description
24x7x4 Hour
Service Duration
2 Year
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Phone Support, Repair, Parts Replacement, Remote Diagnosis, Web Knowledge Base Access, New Releases Update, Firmware Updates, Software Support, Collaborative Call Management
