HPE Foundation Care - Post Warranty - 2 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Physical, Electronic (part number HB1J1PE) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. Overview HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Benefits HPE Foundation Care 24x7 Service
Helps you make an intelligent investment decision regarding the future of your equipment
Remote Diagnosis service included to resolve your problems
On-site support helps youlimit any downtime to the absolute minimum
Physical service sub type offers increased productivity with a hands-on approach to getting projects done on a timely basis
Parts & Labor service characteristics for better usability and increased efficiency
Key specifications
Service Main Type
Maintenance
Service Sub Type
Physical, Electronic
Service Characteristic
Parts & Labor
Service Response Time
2 Hour - Phone Support
Product Supported
HPE Devices: K2R62A K2R64A K2R65A Q0F48AR
Provided Support
Remote Diagnosis, New Releases Update, Phone Support, Parts Replacement, Repair, Web Knowledge Base Access, Collaborative Call Management, Remote Technical Support, Software Support
Service Description
24x7x4 Hour
Service Duration
2 Year
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Remote Diagnosis, New Releases Update, Phone Support, Parts Replacement, Repair, Web Knowledge Base Access, Collaborative Call Management, Remote Technical Support, Software Support
