HPE Foundation Care - Extended Warranty - 5 Year - Warranty - 9 x 5 x Next Business Day - On-site - Maintenance - Labor - Physical, Electronic (part number HT4H4E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer
Enhance the value of your equipment by purchasing extended warranty
Features remote diagnosis service that helps you handle any mishaps
On-site support provides fast and easy approach to solve the issues
Physical service sub type offers increased productivity with a hands-on approach to getting projects done on a timely basis
Labor service characteristics for better usability and increased efficiency
Key specifications
Service Main Type
Maintenance
Service Sub Type
Physical, Electronic
Service Characteristic
Labor
Service Response Time
2 Hour - Phone Support
Provided Support
Remote Diagnosis, Web Knowledge Base Access, New Releases Update, Phone Support, Repair
Service Description
9x5xNext Business Day
Service Duration
5 Year
Service Location
On-site
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Remote Diagnosis, Web Knowledge Base Access, New Releases Update, Phone Support, Repair
