HPE Foundation Care Call-To-Repair - Extended Warranty - 5 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor - Physical, Electronic (part number HC9F8E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. Overview HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Benefits HPE Foundation Care 24x7 Service Features Remote problem diagnosis and support On-site hardware support Replacement parts and materials Firmware updates for selected products Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
Offers extensive protection against the unexpected repair/replacement costs
Remote Diagnosis service included to resolve your problems
On-site service location for your convenience and ease of operation
Physical service sub type for your convenience and ease of operation
Parts and labor service characteristics allow reliable maintenance with added usability
Key specifications
Service Main Type
Maintenance
Service Sub Type
Physical, Electronic
Service Characteristic
Parts & Labor
Service Response Time
6 Hour - Repair (distance from customer site - 80 km)
Provided Support
Remote Diagnosis, Repair, Phone Support, New Releases Update, Parts Replacement, Web Knowledge Base Access, Collaborative Call Management, Software Support
Service Description
24x7x6 Hour
Service Duration
5 Year
Service Location
On-site
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Remote Diagnosis, Repair, Phone Support, New Releases Update, Parts Replacement, Web Knowledge Base Access, Collaborative Call Management, Software Support
