HPE Foundation Care Call-To-Repair - Extended Warranty - 4 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor (part number HQ5C5E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Provided Support: Repair, Parts Replacement, Phone Support, Remote Diagnosis, New Releases Update, Web Knowledge Base Access. Overview HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Benefits HPE Foundation Care NBD Service
Helps you make an intelligent investment decision regarding the future of your equipment
Repair service included to resolve your problems
On-site service location for better usability and increased efficiency
Parts and labor service characteristics help minimize inventory costs with maximum dependability
6 Hour - Repair (distance from customer site - 80 km) service response time for your convenience with maximum efficiency
Key specifications
Provided Support
Repair, Parts Replacement, Phone Support, Remote Diagnosis, New Releases Update, Web Knowledge Base Access
Service Main Type
Maintenance
Service Characteristic
Parts & Labor
Service Response Time
6 Hour - Repair (distance from customer site - 80 km)
Service Description
24x7x6 Hour
Service Duration
4 Year
Service Location
On-site
Product Type
Warranty
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Repair, Parts Replacement, Phone Support, Remote Diagnosis, New Releases Update, Web Knowledge Base Access