HPE Foundation Care - 5 Year - Warranty - 24 x 7 x 2 Hour - Technical - Electronic and Physical (part number HJ7A1E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Technical. HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Benefits HPE Foundation Care 24x7 Service Features Remote problem diagnosis and support On-site hardware support Replacement parts and materials Firmware updates for selected products Access to electronic support information and services
Helps you make an intelligent investment decision regarding the future of your equipment
Features software support service for dependable efficiency with peace of mind
Electronic and Physical service sub type for your convenience and ease of operation
2 Hour - Phone Support service response time for timely completion with increased dependability
5 Year service duration to ensure maximum productivity and deliver timely results
Key specifications
Service Main Type
Technical
Service Sub Type
Electronic and Physical
Service Response Time
2 Hour - Phone Support
Provided Support
Software Support, Phone Support, Email Support, Fax-On-Demand, Web Knowledge Base Access, New Releases Update, Firmware Updates, Online Support Tools Access, Remote Diagnosis
Service Description
24x7x2 Hour
Service Duration
5 Year
Product Type
Warranty
Service Name
Foundation Care
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Software Support, Phone Support, Email Support, Fax-On-Demand, Web Knowledge Base Access, New Releases Update, Firmware Updates, Online Support Tools Access, Remote Diagnosis
