HPE Foundation Care - 5 Year - Warranty - 24 x 7 x 2 Hour - On-site - Maintenance - Parts & Labor - Physical, Electronic (part number HD0V6E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. Overview HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Benefits HPE Foundation Care 24x7 Service Features Remote problem diagnosis and support On-site hardware support Replacement parts and materials Firmware updates for selected products Access to electronic support information and services
Offers extensive protection against the unexpected repair/replacement costs
Features remote diagnosis service for dependable efficiency with peace of mind
On-site support guarantees quick solutions with on-site availability of experts
Physical service sub type for better usability and increased efficiency
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
Key specifications
Service Main Type
Maintenance
Service Sub Type
Physical, Electronic
Service Characteristic
Parts & Labor
Service Response Time
2 Hour - SW Support
Provided Support
Remote Diagnosis, Online Support Tools Access, Software Support, Repair, Firmware Updates, Phone Support, Remote Technical Support, Parts Replacement
Service Description
24x7x2 Hour
Service Duration
5 Year
Service Location
On-site
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Remote Diagnosis, Online Support Tools Access, Software Support, Repair, Firmware Updates, Phone Support, Remote Technical Support, Parts Replacement