HPE Foundation Care - 4 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Labor - Physical, Electronic (part number H8QJ0E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. Overview HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. Features Choice of Foundation Care service-level options Escalation management HPE electronic remote support solution Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products Access to electronic support information and services
Warranty offers a dependable assurance solution with maximum productivity
Features remote diagnosis service that helps you handle any mishaps
On-site support guarantees quick solutions with on-site availability of experts
Physical service sub type for your convenience and ease of operation
Labor service characteristics for better usability and increased efficiency
Key specifications
Service Main Type
Maintenance
Service Sub Type
Physical, Electronic
Service Characteristic
Labor
Service Response Time
4 Hour - Repair
Provided Support
Remote Diagnosis, Software Support, Repair, Remote Technical Support, Collaborative Call Management, Escalation Support, Online Support Tools Access, Defective Media Retention, Phone Support
Service Description
24x7x4 Hour
Service Duration
4 Year
Service Location
On-site
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Warranty
Specifications
Provided Support
Remote Diagnosis, Software Support, Repair, Remote Technical Support, Collaborative Call Management, Escalation Support, Online Support Tools Access, Defective Media Retention, Phone Support