HPE Foundation Care - 4 Year - Service - 24 x 7 - Technical - Electronic (part number HT9B4E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Technical. HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Provides reliable support to resolve all your technical issues
Features phone support service that helps you handle any mishaps
Electronic service sub type provides enhanced client service through greater flexibility with added cost-efficiency
4 Year service duration to ensure maximum dependability and accurate results
Key specifications
Service Main Type
Technical
Service Sub Type
Electronic
Provided Support
Phone Support
Service Description
24x7
Service Duration
4 Year
Product Type
Service
Service Name
Foundation Care
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