HPE Care Pack Proactive Care with Defective Media Retention - Extended Service - 3 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical (part number U7X47E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.
Protects your investment and adds value with increased reliability
Features repair service for dependable efficiency with peace of mind
On-site support helps youlimit any downtime to the absolute minimum
Electronic and Physical service sub type for your convenience and ease of operation
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
Key specifications
Service Main Type
Maintenance
Service Sub Type
Electronic and Physical
Service Characteristic
Parts & Labor
Service Response Time
2 Hour - Phone Support
Product Supported
HP StoreVirtual Storage: 4130 41XX 43XX
Provided Support
Repair, Parts Replacement, Phone Support, Web Knowledge Base Access, Remote Diagnosis, New Releases Update, Defective Media Retention
Service Description
24x7x4 Hour
Service Duration
3 Year
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Main features
Product Type
Service
Specifications
Provided Support
Repair, Parts Replacement, Phone Support, Web Knowledge Base Access, Remote Diagnosis, New Releases Update, Defective Media Retention
