HPE Care Pack Proactive Care Service - Extended Service - 3 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Physical (part number U8L18E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance. HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. * The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.
Provides reliable support to resolve all your technical issues
Features parts replacement service that helps you handle any mishaps
On-site support guarantees quick solutions with on-site availability of experts
Physical service sub type for better usability and increased efficiency
Parts and labor service characteristics help minimize inventory costs with maximum dependability
Key specifications
Service Main Type
Maintenance
Service Sub Type
Physical
Service Characteristic
Parts & Labor
Provided Support
Parts Replacement, Repair
Service Description
24x7x4 Hour
Service Duration
3 Year
Service Location
On-site
Product Type
Service
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
