Dell ProSupport Plus - Extended Warranty (Upgrade) - 5 Year - Warranty - 10 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Electronic and Physical (part number 818-6842) is supplied by Uniqcli, an authorized Dell Technologies partner, in the Dell Services category. Upgrade from: 3Y ProSupport Next Business Day. Maximum support with minimal customer effort ProSupport Plus, Dell's most complete support service for PCs and tablets, offers maximum support with minimal customer effort. It is the only available premium service for PCs and tablets that automates support to prevent issues before they occur and quickly resolve issues when needed. ProSupport Plus combines all the essential support needs into one support service, reducing downtime for end users, increasing productivity for IT and protecting valuable assets and data. ProSupport Plus includes: 24x7 priority access to hardware and software experts Same or next business day onsite repair after remote diagnosis Proactive monitoring, automated issue detection, failure prevention, notifications and case creation enabled by SupportAssist Power to manage all your asset alerts from a single portal with TechDirect or use tools you already have like Microsoft SCOM, Remedy, KACE and OpenManage Essentials Repair for accidental damages caused by surges, drops or spills Keeping a hard drive after replacement to ensure data security A dedicated Technology Service Manager as your single point of contact for issue resolution and monthly reporting. Let Dell help you proactively monitor your PCs and tablets to keep them optimized and running at peak performance with ProSupport Plus.
Offers extensive protection against the unexpected repair/replacement costs
Phone Support service included to resolve your problems
On-site service location for better usability and increased efficiency
Electronic and Physical service sub type for better reliability and ensure maximum productivity
Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
Key specifications
Upgrade from
3Y ProSupport Next Business Day
Service Main Type
Maintenance
Service Sub Type
Electronic and Physical
Service Characteristic
Parts & Labor
Service Response Time
Next Business Day - Parts & Labor
Product Supported
Dell PCs
Provided Support
Phone Support, Repair, Parts Replacement, Email Support, Web Support, Remote Diagnosis, Software Support, Reporting, Web Knowledge Base Access, Accidental Damage Protection
Service Description
10x5xNext Business Day
Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Specifications
Service Information
Upgrade from
3Y ProSupport Next Business Day
Service Main Type
Maintenance
Service Sub Type
Electronic and Physical
Service Characteristic
Parts & Labor
Service Response Time
Next Business Day - Parts & Labor
Product Supported
Dell PCs
Provided Support
Phone Support, Repair, Parts Replacement, Email Support, Web Support, Remote Diagnosis, Software Support, Reporting, Web Knowledge Base Access, Accidental Damage Protection
