Dell ProSupport Plus - 5 Year - 24 x 7

Dell ProSupport Plus - 5 Year - Warranty - 24 x 7 - Maintenance - Labor - Physical, Electronic (part number 819-9635) is supplied by Uniqcli, an authorized Dell Technologies partner, in the Dell Services category. Upgrade from: 3yr ProSupport. Maximum support with minimal customer effort ProSupport Plus, Dell's most complete support service for PCs and tablets, offers maximum support with minimal customer effort. It is the only available premium service for PCs and tablets that automates support to prevent issues4 before they occur and quickly resolve issues when needed. ProSupport Plus combines all the essential support needs into one support service, reducing downtime for end users, increasing productivity for IT and protecting valuable assets and data. ProSupport Plus includes: 24x7 priority access to hardware and software experts Same or next business day onsite repair after remote diagnosis Proactive monitoring, automated issue detection, failure prevention, notifications and case creation enabled by SupportAssist Power to manage all your asset alerts from a single portal with TechDirect or use tools you already have like Microsoft SCOM, Remedy, KACE and OpenManage Essentials Repair for accidental damages caused by surges, drops or spills Keeping a hard drive after replacement to ensure data security A dedicated Technology Service Manager as your single point of contact for issue resolution and monthly reporting.

• Warranty offers maximum support and maintenance efficiency with added usability
• Remote Diagnosis service included to resolve your problems
• Electronic service sub type makes it easier to categorize and track your concerns and tackle issues with maximum reliability
• Labor service characteristics for better usability and increased efficiency
• 5 Year service duration to ensure maximum productivity and deliver timely results

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