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Lenovo

Lenovo Premier Support - Extended Warranty - 5 Year - Warranty

24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor

SKU
5WS7B98425
Category
Services

MSRP$9,069.00

$8,377.14

Save 8%
Back ordered

Back ordered — ships when restocked.

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Genuine Lenovo through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
5WS7B98425
Category
Services

Overview

Tech support with the Premier difference

Transform your IT support experience with advanced-level techs, end to end case management, and faster, first-time resolution. All of that in one essential service for your business: Premier Support.

VIP treatment for both your IT staff and end users

We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration free support. Lenovo can deliver by minimizing downtime and disruptions with our human-centric approach to IT support.

Premier Support Center

Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first time fixes, so they're committed to prompt and accurate resolution.

• Advanced technical support 24x7x365 in more than 100 markets

• Dedicated phone number and no phone tree menu to navigate

• Single point of contact for end-to-end case & escalation management

• Hardware and OEM software support

Highlights

  • Protects from breakdown after the manufacturers warranty expires
  • Features parts replacement service that helps you handle any mishaps
  • On-site support guarantees quick solutions with on-site availability of experts
  • Parts and labor service characteristics help minimize inventory costs with maximum dependability
  • 4 Hour - Part & Labor service response time for timely completion with increased dependability
  • 5 Year service duration to ensure maximum productivity and deliver timely results

Specifications

Product TypeWarranty
Manufacturer Part Number5WS7B98425
Product SupportedassetLenovo DB720S
Provided SupportParts Replacement, Repair, Phone Consulting, Break Fix Support, Software Support, Case Management, Technical Account Manager, Reporting, Asset Management
Service Description24x7x4 Hour
Service Duration5 Year
Service NamePremier Support - Extended Warranty
Service LocationOn-site
ManufacturerLenovo Group Limited
Brand NameLenovo
Service Main TypeMaintenance
Service CharacteristicParts & Labor
Service Response Time4 Hour - Part & Labor

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