Lenovo On-Site + Premier Support - Extended Warranty - 3 Year - Warranty
On-site - Maintenance - Parts & Labor - Physical, Electronic
- SKU
- 5WS0N07742
- Category
- Services
MSRP$119.00
$101.48
Save 15%Back ordered — ships when restocked.
Genuine Lenovo through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.
- SKU
- 5WS0N07742
- Category
- Services
Overview
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.
Lenovo's Premier Support enables increased efficiency for in-house IT, SMBs and Business Partners by providing direct tech-to-tech access with extended hours, a focus on advanced, unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support, prioritized onsite and parts response, with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates, faster response and greater customer satisfaction, while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.
Highlights
- Offers extensive protection against the unexpected repair/replacement costs
- Features phone support service that helps you handle any mishaps
- On-site support guarantees quick solutions with on-site availability of experts
- Physical service sub type for your convenience and ease of operation
- Parts and labor service characteristics allow reliable maintenance with added usability
- Next Business Day - Parts and Labor service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum dependability and accurate results
Specifications
| Product Type | Warranty |
|---|---|
| Manufacturer Part Number | 5WS0N07742 |
| Product Supported | Lenovo Desktops: S200 10HQ, 10HR S500 10HS, 10HV S510 10KW, 10KX, 10KY, 10L0, 10L3, 10L4, 10L7, 10L8, 10LB, 10LC, 10LF, 10LG ThinkCentre E73 10AS, 10AU ThinkCentre M32 10BM, 10BV ThinkCentre M53 10DB, 10DC, 10DD, 10DE, 10DW, 10DX, 10DY, 10EC, 10ED ThinkCentre M600 10G8, 10G9, 10GB, 10GD, 10GF, 10GH, 10GK, 10GM, 10KG, 10KH, 10KJ, 10KK ThinkCentre M700 10GQ, 10GR, 10GS, 10GT, 10HY, 10J0, 10JM, 10JN, 10JQ, 10JR, 10JS, 10JT, 10KN ThinkCentre M710q 10MQ, 10MR ThinkCentre M710s 10M7, 10M8 ThinkCentre M710t 10M9, 10MA ThinkCentre M715 10MB, 10MD ThinkCentre M715q 10M2, 10M3, 10M5 ThinkCentre M73 10AX, 10AY, 10B0, 10B1, 10B2, 10B3, 10B6, 10B7, 10DK, 10DL ThinkCentre M73e 10AY, 10B0, 10B2, 10B6 ThinkCentre M78 10BN, 10BQ, 10BR, 10BS, 10BT, 10BU ThinkCentre M79 10CN, 10CQ, 10CR, 10CS, 10CT, 10CU, 10CV, 10CW, 10J5, 10J7, 10J9, 10JB ThinkCentre M800 10FV, 10FW, 10FX, 10FY ThinkCentre M83 10AG, 10AH, 10AK, 10AL, 10AM, 10AN, 10EA, 10EB ThinkCentre M900 10FC, 10FD, 10FG, 10FH, 10FL, 10FM, 10FR, 10FS, 10NE, 10NG ThinkCentre M900x 10LX, 10LY ThinkCentre M910q 10MU, 10MV, 10N0 ThinkCentre M910s 10MK, 10ML ThinkCentre M910t 10MM, 10MN ThinkCentre M910x 10MY, 10N0 ThinkCentre M93p 10A6, 10A7, 10A8, 10A9, 10AA, 10AB V520S-08IKL 10NM, 10NN |
| Provided Support | Phone Support, Parts Replacement, Repair, Software Support, Troubleshooting |
| Service Duration | 3 Year |
| Service Name | On-Site + Premier Support - Extended Warranty |
| Service Location | On-site |
| Manufacturer | Lenovo Group Limited |
| Brand Name | Lenovo |
| Service Main Type | Maintenance |
| Service Sub Type | Physical, Electronic |
| Service Characteristic | Parts & Labor |
| Service Response Time | Next Business Day - Parts and Labor |
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