Lenovo On-Site + Premier Support - Extended Warranty - 4 Year - Warranty
On-site - Maintenance - Parts & Labor - Physical, Electronic
- SKU
- 5WS0N07732
- Category
- Services
MSRP$119.00
$101.48
Save 15%Back ordered — ships when restocked.
Genuine Lenovo through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.
- SKU
- 5WS0N07732
- Category
- Services
Overview
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business-critical issues.
All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.
Lenovo's Premier Support enables increased efficiency for in-house IT, SMBs and Business Partners by providing direct tech-to-tech access with extended hours, a focus on advanced, unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support, prioritized onsite and parts response, with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates, faster response and greater customer satisfaction, while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.
Highlights
- Protects from breakdown after the manufacturers warranty expires
- Features phone support service that helps you handle any mishaps
- Get valuable support at your doorstep without traveling one bit
- Physical service sub type offers great flexibility in scheduling work hours, locations and assignments with maximum dependability
- Parts & Labor service characteristics for better reliability and ensure maximum productivity
- Next Business Day - Parts and Labor service response time for timely completion with increased dependability
- 4 Year service duration to ensure maximum dependability and accurate results
Specifications
| Product Type | Warranty |
|---|---|
| Manufacturer Part Number | 5WS0N07732 |
| Product Supported | Lenovo ThinkCentre: E73 10AS, 10AU M32 10BM, 10BV M53 10DB, 10DC, 10DD, 10DE, 10DW, 10DX, 10DY, 10EC, 10ED M600 10G8, 10G9, 10GB, 10GD, 10GF, 10GH, 10GK, 10GM, 10KG, 10KH, 10KJ, 10KK M700 10GQ, 10GR, 10GS, 10GT, 10HY, 10J0, 10JM, 10JN, 10JQ, 10JR, 10JS, 10JT, 10KN M710q 10MQ, 10MR M710s 10M7, 10M8 M710t 10M9, 10MA M715q 10M2, 10M3, 10M5 M715s 10MB M715t 10MD M73 10AX, 10AY, 10B0, 10B1, 10B2, 10B3, 10B4, 10B5, 10B6, 10B7, 10DK, 10DL, 10DM M73e 10AY, 10B0, 10B2, 10B6 M78 10BN, 10BQ, 10BR, 10BS, 10BT, 10BU M79 10CN, 10CQ, 10CR, 10CS, 10CT, 10CU, 10CV, 10CW, 10J5, 10J7, 10J9, 10JB M800 10FV, 10FW, 10FX, 10FY M83 10AG, 10AH, 10AK, 10AL, 10AM, 10AN, 10EA, 10EB M900 10FC, 10FD, 10FG, 10FH, 10FL, 10FM, 10FR, 10FS, 10NE, 10NG M900x 10LX, 10LY M910q 10MU, 10MV, 10N0 M910s 10MK, 10ML M910t 10MM, 10MN M910x 10MY, 10N0 M93p 10A6, 10A7, 10A8, 10A9, 10AA, 10AB, 10DH |
| Provided Support | Phone Support, Parts Replacement, Repair, Troubleshooting, Software Support |
| Service Duration | 4 Year |
| Service Name | On-Site + Premier Support - Extended Warranty |
| Service Location | On-site |
| Manufacturer | Lenovo Group Limited |
| Brand Name | Lenovo |
| Service Main Type | Maintenance |
| Service Sub Type | Physical, Electronic |
| Service Characteristic | Parts & Labor |
| Service Response Time | Next Business Day - Parts and Labor |
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