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VMware

Vmware Production Support & Subscription - 3 Year / 18 Incident - Service

24 x 7 x 30 Minute - On-site - Technical - Electronic

SKU
VC-SRM8-25E-3PSSS-C
Category
Services

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Genuine VMware through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
VC-SRM8-25E-3PSSS-C
Category
Services

Overview

Overview

VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Highlights

  • Protects your investment and adds value with increased reliability
  • Features phone support service that helps you handle any mishaps
  • Get valuable support at your doorstep without traveling one bit
  • Electronic service sub type makes it easier to categorize and track your concerns and tackle issues with maximum reliability
  • 30 Minute - Emergency Telephone Support - Severity Level 1 service response time for better accommodation with maximum reliability
  • 3 Year / 18 Incident service duration to ensure maximum productivity and deliver timely results

Specifications

Product TypeService
Manufacturer Part NumberVC-SRM8-25E-3PSSS-C
Product SupportedSoftware Software Title: VMware Site Recovery Manager Enterprise Installation Type: Locally installed Version: 8 License Qty: 25 VMs
Provided SupportPhone Support, New Releases Update, Emergency Telephone Support, Web Support, Web Knowledge Base Access, Email Support, Remote Monitoring
Service Description24x7x30 Minute
Service Duration3 Year / 18 Incident
Service NameProduction Support & Subscription
Service LocationOn-site
ManufacturerVMware, Inc.
Brand NameVmware
Service Main TypeTechnical
Service Sub TypeElectronic
Service Response Time30 Minute - Emergency Telephone Support - Severity Level 1

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