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VMware

VMware Basic Support & Subscription Service - 3 Year / 12 Incident - Service

12 x 5 x 4 Business Hour - Technical

SKU
CL19-STD-3G-SSS-A
Category
Services

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Genuine VMware through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
CL19-STD-3G-SSS-A
Category
Services

Overview

VMware® Basic Support and Subscription Service is designed for non-critical applications and platforms that require support during normal business hours. VMware global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Highlights

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features phone support service for dependable efficiency with peace of mind
  • 4 Business Hour - Emergency phone consulting service response time for timely completion with increased dependability
  • 3 Year / 12 Incident service duration to ensure maximum productivity and deliver timely results

Specifications

Product TypeService
Manufacturer Part NumberCL19-STD-3G-SSS-A
Provided SupportPhone Support, Emergency Telephone Support, Email Support, New Releases Update, Web Knowledge Base Access, Web Support, Remote Monitoring, Online Knowledge Base/Documentations/Forums
Service Description12x5x4 Business Hour
Service Duration3 Year / 12 Incident
Service NameBasic Support & Subscription Service
ManufacturerVMware, Inc.
Brand NameVMware
Service Main TypeTechnical
Service Response Time4 Business Hour - Emergency phone consulting

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