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Veeam Software

Veeam Premier Support - Uplift - 1 Year - Service

24 x 7 x 30 Minute - Technical - Electronic

SKU
H-VBRPLS-VV-P0PRY-00
Category
Services

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Genuine Veeam Software through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
H-VBRPLS-VV-P0PRY-00
Category
Services

Overview

Veeam Premier Support provides high-touch exemplary IT support to our top-tier customers, through personalized and effective service executed through an account-dedicated Support Account Manager (SAM) who will assist you from the very beginning of the case until it is completely resolved.

Highlights

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features phone support service that helps you handle any mishaps
  • Electronic service sub type provides enhanced client service through greater flexibility with added cost-efficiency
  • 30 Minute - Severity Level 1/2/3/4 service response time for your convenience with maximum efficiency
  • 1 Year service duration to ensure maximum productivity and deliver timely results

Specifications

Product TypeService
Manufacturer Part NumberH-VBRPLS-VV-P0PRY-00
Product Supported
  • Title of software: Veeam Backup & Replication Enterprise Plus for VMware
  • Installation: Locally installed
  • Number of licenses: 10 VMs
  • licensing Program: Veeam Cloud & Service Provider Program
Provided SupportPhone Support, New Releases Update, Web Support, Web Knowledge Base Access, Account Support Manager (ASM), Software Update, Software Upgrade
Service Description24x7x30 Minute
Service Duration1 Year
Service NamePremier Support - Uplift
ManufacturerVeeam Software
Brand NameVeeam
Service Main TypeTechnical
Service Sub TypeElectronic
Service Response Time30 Minute - Severity Level 1/2/3/4

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