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StorageCraft Technology

StorageCraft Premium Support - 1 Year - Service

24 x 7 x 1 Hour - Technical - Electronic

SKU
G25080USSS011YZZZ
Category
Services

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Genuine StorageCraft Technology through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
G25080USSS011YZZZ
Category
Services

Overview

Premium Support As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.

Highlights

  • Protects your investment and adds value with increased reliability
  • Features emergency telephone support service that helps you handle any mishaps
  • Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability
  • 1 Hour - Emergency phone consulting service response time for better accommodation with maximum reliability
  • 1 Year service duration to ensure maximum efficiency and precise results

Specifications

Product TypeService
Manufacturer Part NumberG25080USSS011YZZZ
Product SupportedSoftware: Software Title:StorageCraft Granular Recovery for Exchange Installation Type:Locally installed Version: 8.x License Qty: 250 mailboxes Software License - Validation Period: 1 year
Provided SupportEmergency Telephone Support, Phone Support, New Releases Update, Web Support, Emergency Email Consulting, Web Knowledge Base Access, Email Support
Service Description24x7x1 Hour
Service Duration1 Year
Service NamePremium Support
ManufacturerArcserve
Brand NameStorageCraft
Service Main TypeTechnical
Service Sub TypeElectronic
Service Response Time1 Hour - Emergency phone consulting

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