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SonicWall

SonicWall Gold Support - 2 Year - Service

24 x 7 x 24 Hour - Exchange - Electronic and Physical

SKU
01-SSC-4279
Category
Services

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Genuine SonicWall through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
01-SSC-4279
Category
Services

Overview

Exclusive to NSA 5600, NSA 6600 and SuperMassive 9000 Series Next-Generation Firewalls, Gold Support provides the advanced support features enterprise organizations need to keep their networks running reliably and securely. With Gold Support, customers have around-the-clock access to seasoned support engineers at a Dell SonicWALL Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their Dell SonicWALL investment

• Direct Access - 24x7x365 access to a team of seasoned support engineers located at a Dell SonicWALL Enterprise TAC

• Around-the-clock Support - 24x7x365 telephone, email and Web-based technical support

• Software/Firmware Updates - for all software and firmware updates and upgrades

• Hardware Replacement - Advance Exchange for replacement of defective hardware

• Support Tools - for access to Dell SonicWALL's electronic support tools

Highlights

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features software update service for dependable efficiency with peace of mind
  • Electronic and Physical service sub type for your convenience and ease of operation
  • 24 x 7 Phone Support service availability for timely completion with increased dependability
  • 2 Year service duration to ensure maximum productivity and deliver timely results

Specifications

Product TypeService
Manufacturer Part Number01-SSC-4279
Product SupportedSonicWALL NSA 6600 Network Security Appliance
Provided SupportSoftware Update, Software Upgrade, Firmware Upgrade, Firmware Updates, Replacement, Phone Support, Web Support, Email Support
Service Description24x7x24 Hour
Service Duration2 Year
Service NameGold Support
ManufacturerSonicWall Inc.
Brand NameSonicWall
Service Main TypeExchange
Service Sub TypeElectronic and Physical

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