Palo Alto Premium Support Program - Extended Service - 5 Year - Service

Highlights

• Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
• Features parts replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
• Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
• Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
• Next Business Day - Parts Replacement, service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• 5 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval