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Palo Alto Networks

Palo Alto Premium Support Program - 3 Year - Service

24 x 7 x 1 Hour - Technical

SKU
PAN-SVC-PREMUSG-PRA-25-3YR
Category
Services

$0.01

Back ordered

Back ordered — ships when restocked.

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-PREMUSG-PRA-25-3YR
Category
Services

Overview

Advanced support assistance exactly when you need it the most

Palo Alto Networks Premium Support offering enhances your in-house resources with technical experts available to support your Palo Alto Networks security infrastructure. This support level also gives you access to Security Assurance to assist when security incidents occur and you need to augment your staff with security experts.

Premium Support is ideal for organizations that want an integrated approach to protecting their critical assets while optimizing operational efficiency. Premium Support will address their support needs with 24/7, year-round assistance as well as keep up to date with the latest upgrades and updates.

Highlights

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features new releases update service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 1 Hour - Phone Support service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 3 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-PREMUSG-PRA-25-3YR
Product SupportedPalo Alto Panorama Installation Type: Locally installed License Quantity: 25 devices License Pricing: Prepaid, US government
Provided SupportNew Releases Update, Web Knowledge Base Access, Web Support, Phone Support
Service Description24x7x1 Hour
Service Duration3 Year
Service NamePremium Support Program
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeTechnical
Service Response Time1 Hour - Phone Support

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