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Palo Alto Networks

Palo Alto Premium Support - 3 Year - Service

24 x 7 x 1 Hour - Technical

SKU
PAN-SVC-PREMUSG-PRA-1K-3YR
Category
Services

$0.01

Back ordered

Back ordered — ships when restocked.

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-PREMUSG-PRA-1K-3YR
Category
Services

Overview

Palo Alto Networks Premium Support offering enhances your in-house resources with technical experts available to support your Palo Alto Networks security infrastructure. This support level also gives you access to Security Assurance to assist when security incidents occur and you need to augment your staff with security experts.

Premium Support is ideal for organizations that want an integrated approach to protecting their critical assets while optimizing operational efficiency. Premium Support will address their support needs with 24/7, year-round assistance as well as keep up to date with the latest upgrades and updates.

Highlights

  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Features new releases update service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 1 Hour - Phone Support service response time for convenient and efficient handling of service needs
  • 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-PREMUSG-PRA-1K-3YR
Product SupportedPalo Alto Panorama Installation Type: Locally installed License Quantity: 1000 devices License Pricing: US Government
Provided SupportNew Releases Update, Phone Support, Web Knowledge Base Access, Web Support
Service Description24x7x1 Hour
Service Duration3 Year
Service NamePremium Support
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeTechnical
Service Response Time1 Hour - Phone Support

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