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Palo Alto Networks

Palo Alto Premium Support Program - 5 Year - Service

24 x 7 x 1 Hour - Technical

SKU
PAN-SVC-PREMUSG-PRA-100-5YR
Category
Services

$0.01

Back ordered

Back ordered — ships when restocked.

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SKU
PAN-SVC-PREMUSG-PRA-100-5YR
Category
Services

Overview

Advanced support assistance exactly when you need it the most

Palo Alto Networks Premium Support offering enhances your in-house resources with technical experts available to support your Palo Alto Networks security infrastructure. This support level also gives you access to Security Assurance to assist when security incidents occur and you need to augment your staff with security experts.

Premium Support is ideal for organizations that want an integrated approach to protecting their critical assets while optimizing operational efficiency. Premium Support will address their support needs with 24/7, year-round assistance as well as keep up to date with the latest upgrades and updates.

Highlights

  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • New Releases Update service is included to assist you with resolving issues and address problems through the available support features
  • 1 Hour - Phone Support service response time helps accommodate service needs within the defined response window
  • 5 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-PREMUSG-PRA-100-5YR
Product SupportedPalo Alto Panorama Installation Type: Locally installed License Quantity: 100 devices License Pricing: Prepaid, US government
Provided SupportNew Releases Update, Web Knowledge Base Access, Web Support, Phone Support
Service Description24x7x1 Hour
Service Duration5 Year
Service NamePremium Support Program
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeTechnical
Service Response Time1 Hour - Phone Support

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