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Palo Alto Networks

Palo Alto Premium Support - Extended Service - 5 Year - Service

24 x 7 x Next Business Day - Service Depot - Exchange - Parts

SKU
PAN-SVC-PREMUSG-1420-5YR
Category
Services

$0.01

Back ordered

Back ordered — ships when restocked.

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-PREMUSG-1420-5YR
Category
Services

Overview

Advanced support assistance exactly when you need it the most

Palo Alto Networks Premium Support offering enhances your in-house resources with technical experts available to support your Palo Alto Networks security infrastructure. This support level also gives you access to Security Assurance to assist when security incidents occur and you need to augment your staff with security experts.

Premium Support is ideal for organizations that want an integrated approach to protecting their critical assets while optimizing operational efficiency. Premium Support will address their support needs with 24/7, year-round assistance as well as keep up to date with the latest upgrades and updates.

Highlights

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
  • Parts service characteristics define features intended to support convenient use and assist with routine operational needs
  • Next Business Day - Advance Parts Replacement service response time helps accommodate service needs within the defined response window
  • 5 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-PREMUSG-1420-5YR
Product SupportedPalo Alto Networks PA-1420
Provided SupportPhone Support, New Releases Update, Email Support, Parts Replacement, Web Knowledge Base Access, Web Support
Service Description24x7xNext Business Day
Service Duration5 Year
Service NamePremium Support - Extended Service
Service LocationService Depot
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeExchange
Service CharacteristicParts
Service Response TimeNext Business Day - Advance Parts Replacement

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